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Mr. and Mrs. Nicely,
I
wanted to let you know just how pleased we are
with the completion of our kitchen. It exceeds
my original vision and expectations, and
amazingly it stayed on schedule while making
adjustments as needed.
Having worked in Project Management for many
large corporations, I was especially pleased to
see that your company provides this level of
service for your projects, as well as top notch
designer services. Additionally, the attention
to detail was impressive especially in areas
like; ensuring the customer’s budget remains a
top priority in all aspects of the project,
order placement, coordination of contractor
schedules, overseeing the entire installation,
providing a single point of contact to the
customer, new requirements, and a sincere effort
to meet the customers final phase punch list
items.
Of course none of these areas alone would make
your company stand out from other competitors,
however you do have something the others don’t;
Sarah Clark. I found everyone in your
organization to be professional, but I really
want to express my sincere appreciation for the
services and efforts that Sarah provided. I use
to manage a staff of 22, and I could tell right
from the beginning that could entrust Sarah to
manage my kitchen install.
As I look back over this experience I believe I
choose Nicely Done Kitchens primarily for
Sarah’s services. She impressed me from day one
and she continued to impress me throughout the
entire project. At one of the initial meetings I
provided Sarah Clark with all of my input on
things that were most important to me; removal
of an island, combining the kitchen and dining
area, opening up the kitchen entry, a movable
island, a small cabinet area on the opposite
side of the kitchen, cabinets that went to the
ceiling, a small pantry, etc. I joked with her
that I want the “WOW” factor for my kitchen, not
just a kitchen upgrade. Sarah made sure that
every one of my requirements was met.
With years of project management experience I
can see when someone possesses the perfect skill
set. Sarah not only has that perfect blend of
skills and expertise, but you can tell just how
much she loves her job and how she loves the
work she does. She is experienced enough to
handle whatever issues come up and she makes
what the customer perceives as “Big Issues” seem
small as she works through a suitable
resolution.
My family and I would personally like to thank
the entire staff of Nicely Done Kitchens for a
job well done, but most importantly we want to
thank Sarah for her efforts from the beginning
to the end. Her extra hours and dedication to
every detail did not go unnoticed by us. Sarah,
gave us the kitchen of our dreams. It has the
“WOW” factor I was looking for. No way do I want
take away anything from the others who
contributed so successfully, but in my eyes
Sarah was our “Designer All Star”.
Sincerely,
Annette W.
Springfield, Virginia
July 5, 2009
Thank you, Nicely Done Kitchens, for a fabulous
4th of July celebration in our sparkling new
kitchen! Just a few short weeks ago, we were
sitting in the sunny showroom of Nicely Done
Kitchens. Getting to know Evelyn Nicely, owner,
and Cathy Goss, interior designer........while
learning all about the fine products offered
through your company.....from cabinetry to
counters to ceramic tile floor and nearly
everything else including the proverbial kitchen
sink!
After an initial visit to our home during which
Cathy examined our rather outdated kitchen and
asked about our preferences for a "dream"
kitchen, we returned to the showroom. There we
surveyed draft plans and soon decided to sign-on
as part of an ever-increasing circle of Nicely
Done clients.
Your team worked in perfect synch throughout our
kitchen remodel, assuring us an end-result
beautiful kitchen completed in a timely
well-thought out manner. We came to rely on
Cathy's calm and confident professionalism and
her creative flair in designing and supervising
the project. Thanks also to Jenny and Peter for
ably fielding our many questions and taking care
of various but important details.
For craftsmanship and skill in the process of
actually re-doing the kitchen, we are forever
grateful to your contractors. A million thanks
to all! WE FEEL AS IF WE ARE LIVING INSIDE THE
PAGES OF A GLOSSING KITCHEN DESIGN MAGAZINE!
Now with transformation complete (and future
Nicely Done projects in the wings), we look
forward to welcoming and entertaining family and
friends in our lovely kitchen oasis. We highly
recommend NICELY DONE KITCHENS to anyone
interested in, to paraphrase a certain TV Food
Network icon, "kitchen-ing it up a notch"!
Andrea and Mark S.
Burke, Virginia
We want to thank you so much for the wonderful
experience of working with Nicely Done Kitchens.
Our new kitchen and bathrooms are beautiful and
we are thrilled with all the improvements you
brought to our house. Working with your
designer, Sarah, was an absolute pleasure and we
truly appreciate the ideas she provided in
designing our new kitchen and bathrooms. NDK
made sure the things we were trying to
accomplish remained a priority and that our
changes were both functional and beautiful. Your
crews were very professional, always very clean
and organized, and they took great care to keep
the dust to a minimum and pick up at the end of
each day. We are so appreciative of your hard
work, organized and detail oriented expertise
and your determination to hire and work with
others who share your commitment to excellence.
Thanks again for your professionalism and
commitment to quality!
Erik and Mary A.
Falls Church, VA
Dear Nicely Done Kitchens,
"We enjoyed working with Sarah, who was
knowledgeable, helpful, and made the design
process and selection of materials easy. Your
team was consistently prompt and courteous, and
the project site was clean. The rubbish was
disposed daily---unlike many other projects
we've seen from other companies. Excellent
job-----thank you!"
Scott and Barbara R.
Springfield, VA
Dear Nicely Done Kitchens,
"We
could not have been more pleased than we were
from the beginning to the end of our kitchen
project! Our designer was fabulous and she
seemed to know our space requirements needed to
maximize it for both beauty and utility. Your
communications were handled with admirable
efficiency. Everyone on your team was
outstanding!"
Stan
H.
Oakton, VA
Dear Nicely Done Kitchens,
"I couldn't wait to tell you how wonderful it
all looks!! The workmanship is exquisite and
the suggestions offered show great attention to
detail. My husband tells me how comfortable it
all feels, which is the highest compliment of
them all. Every component looks perfectly
natural. Fantastic!!"
Betty D.
Clifton, VA
Dear Nicely Done Kitchens,
"The
kitchen was done on time and to perfection, and
we are thrilled with our kitchen. All your
workers are very courteous, clean, and
considerate. Thank you for my dream kitchen!"
Harry R.
Oak Hill, VA
Dear Nicely Done Kitchens,
I was very happy and impressed with the entire
experience! Sarah (Designer) and Janet (Project
Manager) were great, and the quality of your
contractor work is amazing. I couldn't be
happier with my new Nicely Done Kitchen and
bathroom!
Susan K.
Oakton, VA
Dear Nicely Done Kitchens,
"The
kitchen is absolutely beautiful. The contractor
had very high standards and was highly expert at
his work. I have not found anything that I wish
had been done some other way, and we highly
recommend your company to others."
Larry and Susan J.
Fairfax Station, VA
Dear
Nicely Done Kitchens,
"The
quality of the workmanship was wonderful. Any
concerns we had were taken care of quickly."
Mark
and Donna G.
Annandale, VA
Dear
Nicely Done Kitchens,
"We
highly recommend NDK! At the end of the project,
my wife finally has her DREAM kitchen! Design
services provided absolutely the best in the
business, and all the construction issues were
resolved totally and completely."
Richard P.
Burke, VA
Dear
Nicely Done Kitchens,
"The
whole process of my kitchen renovation was an
absolute breeze, from beginning to end. Your
designer, Maria, was an absolute God-send. She
helped me turn my kitchen from an outdated
nightmare into an area where I spend my free
time. Her design skills and abilities went far
beyond expectations. She gave me the quick
timeframe I needed, and Maria, your company, and
ALL your contractors made this happen. They are
a great bunch of hard, dedicated workers. I will
sing your company praises to friends and family
about the great work you do!"
William M.
Arlington, VA
Dear
Nicely Done Kitchens,
Our
designer was absolutely super in her knowledge
and capability to relate to us. When needed, she
thoroughly explained the details of our kitchen
renovation, and put us at ease regarding all the
many actions that had to occur.
Bob
and Sally G.
Vienna, VA
Dear
Nicely Done Kitchens,
Friendly, responsive, timely. Thank you!
Alice B.
Fairfax, VA
Dear
Nicely Done Kitchens,
"Evelyn----I am enjoying my new kitchen
immensely!. Many of my friends have commented on
how beautiful it is and how it has enhanced the
entire house. The flow of the work area is
fantastic. Thank you for the great design and
excellent services!."
Kris
S.
Fairfax, VA
Dear
Nicely Done Kitchens,
"I
love my kitchen and so does my husband!"
Audrey B.
Annandale, VA
Dear
Nicely Done Kitchens,
"Outstanding completion time! Excellent response
from contractors----very polite, hard working,
happy and friendly. We trust them in our home.
Evelyn was ALWAYS available to help, respond to
request, and inquiries promptly. Your team is
priceless."
Anne
M.
Burke, VA
Dear
Nicely Done Kitchens,
Thank you for making our kitchen redesign and
remodeling experience a wonderful one! This
project was a major undertaking for us; you
(Cathy) were able to design a kitchen that is
functional, attractive,
fun to cook in, and simply pleasant to be in.
Especially important to us was your outstanding
management of the project and helping us through
those "big" decisions. We appreciate the
excellent and professional support the Nicely
Done Kitchens team provided us during the entire
project "
Rich & Teresa K.
Burke, VA
Dear
Nicely Done Kitchens,
Thanks again for a fantastic job on this
kitchen! The design is everything I had hoped it
would be, the cabinets are absolutely beautiful,
the sink and fixtures are better than I
expected, the black appliances look so good, and
the granite and backsplash look fantastic
together. The floor adds beauty to the overall
look of the kitchen. Cathy--this is a job
extremely well done, and we thank you for the
creativity and calming effect you brought to the
project. I look forward to our next
project----the three bathrooms!
Kathleen M.
Manassas
Dear
Nicely Done Kitchens,
NDK----loved
it! Thank you so much for all the beautiful
work. Jackie is so talented and the team at NDK
is so easy to work with. Colors, quality of
materials, customer satisfaction, coordination
of activities---Thank you!
Kevin and Kendal S.
Springfield
Dear
Nicely Done Kitchens,
Everyone that we dealt with at Nicely Done were
professional, skilled, and extremely helpful in
making our final outcome so successful. We are
thrilled with our new kitchen!
Gil & Nancy D.
Clifton
Dear
Nicely Done Kitchens,
We
are 100% satisfied with Nicely Done Kitchens'
advice and assistance about renovating our
kitchen and three bathrooms. They were careful,
attentive to detail, responsive to our questions
and prompt on every occasion. Phone calls were
always returned promptly. The project manager dropped in after the kitchen cabinets were
installed and mentioned that the Lazy Susan did
not move freely. Within hours that afternoon, it
was fixed and now works perfectly. We love the
design and quality of our kitchen and owe it all
to Nicely Done Kitchens.
Pete & Connie B.
Springfield
Dear
Nicely Done Kitchens,
We are enjoying the kitchen very much.
Throughout the fall we have had many
opportunities to entertain and to show off our
beautiful kitchen. Everyone always asks who the
designer was and we are quick to tell them it
was Nicely Done Kitchens. Your personal service
is unmatched. It was a pleasure to work with
you.
Scott & Barbara S.
Fairfax Station
Dear
Nicely Done Kitchens,
We
are delighted with the transformation of our
kitchen! Jacquelin (Jackie) was terrific with
planning and guiding us through the entire
process. Your installation crew, granite
installers, and every associate was helpful,
professional, and polite.
Nancy K.
Springfield
Dear
Nicely Done Kitchens,
Trust in Catherine's (Goss) abilities and
experience was the key to our moving moving with
this project. She gave us ideas and helped us
visualize our new kitchen and make a "dream
kitchen" a reality for us.
Rich & Teresa K.
Burke
Dear
Nicely Done Kitchens,
Thank you for the most beautiful kitchen in
Springfield! Your entire team has taken an
Achilles' Heel of antiquated kitchen craft
and created a showroom remodel that more
than qualifies for a Homes Beautiful feature
of the year. We extend the highest of
commendations to everyone associated with
Nicely Done Kitchens. Evelyn---Thank you,
thank you, thank you!
Kathy & Jerry D.
Springfield, VA
Dear
Nicely Done Kitchens,
The dream of what we wanted our kitchen to
look like is now a reality and even better
than imagined. Thank you for patiently and
graciously working with us, as your
professionalism made the process painless. We
cannot thank you enough for your personalized
service. We appreciated your hands-on approach
to customer service, and stand amazed as we
gaze at the transformation of our kitchen. We
will continue to recommend you highly to our
friends."
Tom & Liz B.
Falls Church
Dear
Nicely Done Kitchens,
We want to thank you for the exceptional job
your team did in the design and selection of
materials for our kitchen remodeling.
Jackie's design took advantage of the
available space and provided us with a
layout that makes cooking a joy. Our kitchen
is now a show piece that we proudly exhibit
to our family, friends, and neighbors!
John & Sharon M.
Fairfax Station
Dear
Nicely Done Kitchens,
Thank
you so much for all the design work, advice, and
hand-holding that Evelyn, Kip, Maria, and the
rest of your staff provided during our kitchen
renovation process. You made the entire
experience go much smoother than I thought it
would be and our kitchen has turned out even
better than we envisioned it. Melanie and I are
very happy
with our new kitchen!
John
& Melanie K.
Fairfax
Station
Dear
Nicely Done Kitchens,
Communication
and response times excellent. Workmanship very
good!
Overall we LOVE our new kitchen---thanks!!
Everything was done in a
timely fashion. Great people to work with.
William & Tuula B.
Clifton, VA
Dear
Nicely Done Kitchens,
We
are most pleased with the stellar performances
of all at Nicely Done Kitchens in the updating
of our kitchen. From start to finish, we were
served with the utmost of professionalism
(design, cabinetry, plumbing, flooring). Kudos
to a fine business!
Bart
& Mary S.
Burke
Dear Nicely Done Kitchens,
Count me in as a very satisfied client. From my
initial visit through my final walk-through, I
found everyone on your staff to be very
professional, helpful and accommodating. I now
have a beautiful kitchen, cabinets, countertops,
and flooring-----and I'm getting lots of
compliments! Plus, you kept on schedule as
promised. Thank you!
Jim
C.
Springfield
Dear
Nicely Done Kitchens,
What
a pleasure it was working with you (Evelyn) from
the moment I walked into your showroom! You are
nice (just like your name!), detailed, creative,
and
focused on getting me the kitchen I wanted. I
would recommend you to anyone who wants
great service and value.
Betty
M.
Annandale
Dear
Nicely Done Kitchens,
I
was prepared for problems because everyone has
horror stories about this type of project, but
everything went smoothly. You were accommodating
to what we wanted yet gave your professional
opinion then let us decide. Best of all, it was
done in the three (3) weeks you estimated.
Kay
P.
Burke
Dear
Evelyn,
We wanted you to know how much we enjoy our new
kitchen! Your expertise in the design and layout
made our small space seem spacious and open, of course beautiful! We love the granite counter
tops, the special spice rack built in to the
cabinet, the under-cabinet lighting, the drop-in
sink.........we could go on and on. Also, I must
commend the work team. The renovation was
seamless and easy to live through. Thank you
again and best wishes in all your future
endeavors! Sincerely,
Amanda
& Michael L.
Washington DC
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